Terms & Conditions

Understanding the terms of service for your Astroway experience

Last Updated: January 2025

Welcome to Astroway

These Terms and Conditions "Terms" govern your use of the Astroway website and services. By accessing our website at astroway.com or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you should not use our website or services.

Acceptance of Terms

By creating an account, booking a consultation, or using any part of our website, you acknowledge that:

  • You have read and understood these Terms and Conditions
  • You agree to comply with all applicable laws and regulations
  • You are at least 18 years old or have parental consent
  • You provide accurate and truthful information
  • You understand that astrological services are for entertainment and guidance purposes

Our Services

Astroway provides astrological consultation services including:

Personal Consultations

One-on-one sessions with certified astrologers via chat, phone, or video call.

Birth Chart Analysis

Detailed natal chart readings and personalized astrological reports.

Compatibility Reports

Relationship compatibility analysis and synastry chart interpretations.

Predictive Astrology

Transit forecasts, solar return charts, and timing guidance.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our website and services for personal, non-commercial purposes, subject to these Terms. This license does not include the right to:

  • Modify, copy, or distribute our content without written permission
  • Use our services for commercial purposes or resale
  • Reverse engineer or attempt to extract source code
  • Remove copyright notices or proprietary markings
  • Use automated systems to access our services (bots, scrapers, etc.)
  • Share your account credentials with others

Your Responsibilities

As a user of Astroway services, you agree to:

Respectful Conduct

Treat our astrologers and staff with respect and courtesy during all interactions.

Accurate Information

Provide accurate birth details and personal information for the most precise readings.

Payment Obligations

Pay all fees promptly and maintain valid payment information in your account.

Account Security

Keep your login credentials secure and notify us immediately of any unauthorized access.

Important Disclaimer

Entertainment and Guidance Purpose: Astrological services provided by Astroway are for entertainment, self-reflection, and guidance purposes only. They should not be considered as:

  • Medical, legal, financial, or professional advice
  • Guaranteed predictions of future events
  • Substitute for professional counseling or therapy
  • Basis for making major life decisions without consultation with appropriate professionals

We encourage you to use astrological insights as one tool among many for self-understanding and personal growth.

Payment & Refund Policy

Payment Processing

All payments are processed securely through encrypted payment gateways. We accept major credit cards, PayPal, and other approved payment methods.

Refund Policy

We offer refunds under the following conditions:

  • Technical issues preventing service delivery (full refund)
  • If a user reports any issue in a session within 24 hours, we will cross-verify the report, and if found valid, the money will be refunded within 2–3 working days (full refund)
  • Unsatisfactory service quality (case-by-case review)
  • Duplicate charges or billing errors (immediate correction)

Limitation of Liability

To the fullest extent permitted by law, Astroway and its astrologers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claims related to our services shall not exceed the amount you paid for the specific service in question.

Questions About These Terms?

If you have any questions about these Terms and Conditions or need clarification on any aspect of our services, please contact us:

Email: [email protected]

Address: J-139/1, Kotputli, Sikar, Rajasthan,

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of significant changes via email or website notification. Continued use of our services after changes constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically to stay informed of any updates.