Privacy Policy

Your privacy and confidentiality are our highest priorities at Astroway

Last Updated: January 2025

Our Commitment to Your Privacy

At Astroway, we understand that seeking astrological guidance is deeply personal. Your trust is sacred to us, and we are committed to protecting your privacy with the highest standards of confidentiality and security.

This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website at astroway.com and use our services.

Our Privacy Principles

Complete Confidentiality

Your consultations and personal information remain strictly confidential between you and your astrologer.

No Data Misuse

We never use your personal information for unauthorized purposes or share it without your consent.

Secure Access

Only you and authorized personnel have access to your profile and consultation history.

Never Sold

Your personal data is never sold, rented, or shared with third parties for marketing purposes.

Information We Collect

Registration Information

When you create an account with Astroway, we collect:

  • Name and contact information (email, phone number)
  • Birth details (date, time, and place of birth for accurate readings)
  • Account preferences and consultation history
  • Payment information (processed securely through encrypted channels)

Consultation Data

To provide accurate astrological guidance, we may collect:

  • Questions and concerns you share during consultations
  • Feedback and ratings for our astrologers
  • Communication preferences and scheduling information
  • Session recordings (only with your explicit consent)

Technical Information

For website functionality and security, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Website usage patterns and page views
  • Cookies and similar tracking technologies

How We Use Your Information

Providing Services

We use your information to deliver personalized astrological consultations, maintain your account, and process payments securely.

Communication

We may contact you about appointments, service updates, and important account information. Marketing communications are always opt-in.

Improvement & Security

We analyze usage patterns to improve our services and maintain security measures to protect your data from unauthorized access.

Data Security & Protection

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Limited access controls for authorized personnel only
  • Regular security audits and vulnerability assessments
  • Secure backup systems with encryption at rest
  • Compliance with GDPR, CCPA, and other privacy regulations

Your Privacy Rights

You have complete control over your personal information. Your rights include:

  • Access your personal data at any time
  • Correct or update your information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Restrict certain data processing
  • Object to automated decision-making
  • File complaints with regulatory authorities

Contact Our Privacy Team

If you have any questions about this Privacy Policy or need assistance with your privacy rights, please contact us:

Email: [email protected]

Address: J-139/1, Kotputli, Sikar, Rajasthan

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or website notification, and the updated policy will include a new "Last Updated" date.